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Noticeboard

We will be changing clinical systems on 29 August and are hoping it will go smoothly, but from Wednesday 22 August certain services will be unavailable, i.e. online services, electronic prescription - please bear with us during this time.


If you are signed up for online services you will need to re-register on the new system to continue using online services, we will inform you when it is ready


We are taking on NEW patients, if you would like to register, please pop into the surgery for more details, we are on the right as you come through the door! There will be a slight delay on the process from Monday 20 August but will be resolved after 29 August


Have your say and join our Patient Participation Group - for more details contact Reception!


We have a number of different clinicians working with us, GPs, Practice Nurse, Health Care Assistant, Health Improvement Practitioner, Pharmacist, a Mental Health Practitioner & coming soon a MSK Practitioner - to help us book you in to see the correct person - Reception will be asking you what your appointment is regarding, this is to ensure you are booked with the correct person and gives them time to prepare for your appointment.

Appointments

Ring our switchboard 01204 523813 to book an appointment. Opening times of the switchboard and other relevant times are given elsewhere on this website.

  • Urgent cases are seen on the day.
  • If your condition is non-urgent, you can expect to see a GP within two working days, though you may have to wait longer if you want to see a particular GP. Nurses based in our practice treat patients for a wide range of common conditions. Please note that we have a limited number of pre-bookable appointments for up to 12 weeks in advance if these are more convenient for you. For those patients who work, we have an extended appointment only surgery on Tuesday, Thursday & Friday evenings till 7.15pm.
  • If you have more than 1 problem to discuss please book a double appointment.
  • If you require an interpreter, please book a double appointment.
  • Appointments to see the Nurses can sometimes be longer due to their workload which involves looking after patients with chronic diseases.
  • Tell us if you are in a telephone box, we can then call you back if we need to.
  • Let us know straight away if you want an appointment for more than one person in the family then our Reception staff can look for a suitable time slot.
  • You can book to have a telephone consultation with a doctor or Nurse. He or she will ring you as near as possible to an agreed time slot. This is not for re-ordering medication or more complicated medical matters, but can be useful for general advice or opinion.
  • You can also book and cancel appointments online via our website. To register for this please pick up a form from reception.

You can help us by:

  • Being on time for your appointment
  • Letting us know if you need to cancel
  • Calling, before 11am, for a home visit or urgent appointment
  • Ringing, after 2.00pm, for the results of tests
  • Keep us up to date with your address and telephone number

 
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