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Noticeboard

Thank you for your patience over the last few weeks - we have now moved to a new clinical system so all previous users for on online services will need to re-register on the new system to continue using online services - the address is https://www.patientaccess.com but you will need some paperwork from the surgery.


FLU SEASON


If you usually have an annual flu injection, invites will be sent out shortly - we will be running 2 types of clinics this year, one for over 65 yrs and one for under 65 yrs as there are 2 different types of vaccines, more information will be available shortly.


We are taking on NEW patients, if you would like to register, please pop into the surgery for more details, we are on the right as you come through the door! There will be a slight delay on the process from Monday 20 August but will be resolved after 29 August


Have your say and join our Patient Participation Group - for more details contact Reception!


We have a number of different clinicians working with us, GPs, Practice Nurse, Health Care Assistant, Health Improvement Practitioner, Pharmacist, a Mental Health Practitioner & coming soon a MSK Practitioner - to help us book you in to see the correct person - Reception will be asking you what your appointment is regarding, this is to ensure you are booked with the correct person and gives them time to prepare for your appointment.

Test Results

When you attend for a test of any kind you will be told how long you should expect to wait for the results, it is usually a week after your test as this gives time for the blood to be tested and the GP to read the results. Please bear this in mind and call the surgery after 2pm once sufficient time has elapsed. The phones are busy with emergency appointment requests in the mornings and this will help to keep the phone lines clear and make it a quicker experience for you as well.

Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

 
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