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The new, simple and secure way to access a range of NHS services on your smartphone, tablet or computer/laptop.
Further help and support, visit Prescription in the NHS App
The easiest ways to order repeat prescriptions are:
You can also:
As a general rule, we cannot take requests for medication over the telephone, however, exceptions are made for the housebound and frail, elderly patients.
You will need to request a repeat prescription at least 48 working hours before you are due to run out.
Please remember to order early around Bank Holidays, Easter & Christmas when we are closed.
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Find out more about prescription charges (nhs.uk).
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
What does this mean for you?
You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
For further information on:
NHS England Over the Counter Medicines
Prescribing of over the counter medicines has changed please click the link above for more information.
Your GP, nurse, pharmacist or other healthcare professional will not generally give you a prescription for over the counter medicines for a range of minor health concerns.
Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community.
The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it is more serious, they will ensure you get the care you need.
Please help the NHS to use resouces sensibly.